Note: I will keep this article up to date with the latest driver considered “stable” for the AMD 5700/XT.
If you are one of the lucky owners of the new AMD Radeon 5700 or 5700XT (or partner version as in my case the Sapphire 5700 XT Pulse). It is possible that you are having problems in recent days with several video games.
Don’t worry, it’s not your new graphics card that’s dying on you. It’s the drivers who are unfortunately very buggy.
To check your current version of Adrenalin drivers, launch “AMD Radeon Settings” via your start menu. Then click on the “System” tab. Make sure your driver’s version is the 19.7.1 as shown in the printscreen below.
If you have a newer version of the driver, this might be the very source of your problems. You must download and install version 19.7.1 of the driver and test it. This will most likely solve all your problems. Click on the link below and scroll down to the “Download Locations” section as shown in the print screen below. Please keep reading, you still have few steps before installing the driver right away.
To avoid “unforeseen consequences”, you need to uninstall your current driver using Display Driver Uninstaller which you can download via this link. Just like before, scroll down to the “Download Locations” section to download the software.
You will not be able to uninstall the driver of your graphics card directly. You need to restart in safe mode and launch DDU.
To restart in safe mode on Windows 10:
Phew, once in safe mode, you will see that the whole interface has become “big” it is mostly the screen resolution that is too small. In short, launch DDU, choose the device type first and then the device below as in the screen print below. Finally, click the “Clean and restart” button.
Once your machine has restarted, start installing the driver you’ve downloaded previously in the section above from Guru3D. During installation, the assistant will suggest you install the new version, ignore this message and continue to install the driver.
For readers who play Overwatch, I would warn you about specific options that you should not enable to avoid crashes:
The cookie settings on this site are set to "accept cookies" to provide you with the best browsing experience possible. If you continue to use this site without changing your cookie settings or if you click "accept" below, you consent to this.